Tele-commuter and IBM "social computing evangelist" Luis Sua…
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Tele-commuter and IBM "social computing evangelist" Luis Suarez writes in the New York Times that he was able to cut down his weekly incoming email by 80 percent—seriously—by
responding to messages that would normally start a chain reaction through wikis, blogs, and instant messaging instead. He also started picking up the phone more often to add a personal touch when needed:I have had continuing support from my management in this effort, because I've been able to prove how much more I can accom
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